Privacy Policy

Your privacy matters to us. Learn how soliventalithos protects and manages your personal information in our comprehensive privacy policy.

Information We Collect

soliventalithos collects various types of information to provide you with our financial learning services and improve your experience. We collect personal information that you voluntarily provide when you register for our platform, subscribe to our newsletters, participate in our learning programs, or contact our support team.

Personal identification information including your name, email address, phone number, and mailing address
Financial information relevant to your learning preferences and educational goals
Device information, IP addresses, browser type, and operating system details
Usage data including pages visited, time spent on our platform, and interaction patterns
Educational progress data, course completion rates, and learning assessments
Communication preferences and feedback you provide through surveys or support interactions

We also collect information automatically through cookies, web beacons, and similar technologies. This helps us understand how you use our platform and enables us to provide personalized educational content that matches your financial learning journey.

How We Use Your Information

Your information serves multiple purposes in delivering our educational services effectively. We use your data to create personalized learning experiences, track your progress through our financial education programs, and provide relevant content recommendations based on your interests and goals.

We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and provide you with valuable financial education resources.

Specifically, we use your information to send you educational newsletters, course updates, and important announcements about our services. We also analyze usage patterns to improve our platform functionality and develop new educational content that better serves our community's needs.

Provide access to our financial education courses and learning materials
Send personalized course recommendations and educational content
Process payments and manage your subscription preferences
Respond to your inquiries and provide customer support
Improve our platform based on user feedback and usage analytics
Comply with legal obligations and protect against fraudulent activities

Data Protection and Security

soliventalithos implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols, secure servers, and regular security audits to maintain the integrity of your data.

Our security infrastructure includes encrypted data transmission, secure payment processing through trusted third-party providers, and restricted access controls for our team members. We regularly update our security protocols to address emerging threats and maintain the highest level of protection for your information.

Information Sharing and Disclosure

We share your information only in specific circumstances and always with appropriate safeguards in place. soliventalithos may share your data with trusted service providers who assist us in delivering our educational services, such as payment processors, email service providers, and analytics platforms.

These third-party partners are bound by strict confidentiality agreements and are authorized to use your information solely for the purposes of providing services to soliventalithos. We conduct regular assessments of our partners' security practices to ensure they meet our standards for data protection.

Your Rights and Choices

You have significant control over your personal information and how it's used. You can access, update, or delete your account information at any time through your profile settings. You also have the right to opt out of marketing communications while still receiving essential service-related updates.

Access and review all personal information we have about you
Correct or update inaccurate information in your profile
Delete your account and associated data permanently
Export your data in a portable format
Opt out of marketing emails while keeping essential communications
Request detailed information about how your data is processed

Data Retention

soliventalithos retains your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We keep your account information active while you maintain an active subscription or continue using our platform.

After account deletion, we may retain certain information for legitimate business purposes, such as fraud prevention, legal compliance, and resolving disputes. This retention period typically ranges from 3 to 7 years, depending on the type of information and applicable legal requirements.

International Data Transfers

soliventalithos operates globally and may transfer your information to countries outside Malaysia for processing and storage. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.

These safeguards include using standard contractual clauses, ensuring adequate data protection levels in destination countries, and implementing additional security measures where necessary. Your information receives consistent protection regardless of where it's processed.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience and provide personalized content. These technologies help us remember your preferences, analyze site usage, and improve our services over time.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality and personalization features.

Updates to This Policy

soliventalithos regularly reviews and updates this privacy policy to reflect changes in our practices, technology, and legal requirements. We will notify you of significant changes through email or prominent notices on our platform before they take effect.

Minor updates that don't materially affect your rights may be implemented without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: info@soliventalithos.sbs

Phone: +60333820177

Address: Lot 2-5, Wisma Sedia Off Jalan Pintas Penampang, 88994, Kota Kinabalu, Sabah, 88200, Malaysia

Effective Date: January 15, 2025
This privacy policy was last updated on January 15, 2025, and applies to all information collected by soliventalithos.